What is ITIL Security Management? The process of ITIL Security Management describes the structure model of security in the management organization. It is based on the Code of Practice for Information...

Service Level Management Service level management (SLM) is one of the five components in the ITIL service delivery area. It is known as the most significant set of processes in the ITIL framework. T...

ITIL Planning for Service Implementation When planning to implement service management it is important to understand that it is a set in the information technology infrastructure library framework. T...

ITIL As A Guide With more and more IT organizations attempting to boost service levels, reduce costs, and improve security, the ITIL framework is being relied upon more often for guidance. The Inform...

ITIL Framework Details We have seen discussions concerning ITIL framework ever since the development of the methodology in the later years of the 1980G

ITIL Structure In this article, let us go through some of the aspects involved in the ITIL Structure. Business Perspective The business perspective is meant to familiarize the Business Management wi...

ITIL History Where did ITIL begin? There is an abundance of varying histories of ITIL that can be found all over the Internet, though each one slightly varies from the others, many of them share the ...

ITIL is short for Information Technology Infrastructure Library. The ITIL is meant to define the organizational structure and skill requirements of an information technology business. It also defines...