ITIL is a registered brand of the United Kingdom’s Government, Office of the Government Commerce which is also known as the OGC.   There is an abundance of varying histories of ITIL that can be found all over the Internet, though each one slightly varies from the others, many of them share the same main information.

There was a lot of unrest around the development but no one could deny that it was indeed and evolutionary discovery for the world of Information Technology, yet how could they know how greatly impacted that world would be all of these years later?

ITIL Precursors

A lot of the concepts for ITIL did not originate within the original United Kingdom Governments Central Computer and Telecommunications Agency or CCTA project to develop ITIL.

IBM noted that in the early 1980’s the original systems management concepts were acknowledged in a four volume sequence that is called A Management System for Information Systems. These books were compiled by a main author named Edward A. VanSchaik; the books were broadly received as key inputs to the original set of ITIL books.

VanSchaik compiled the books into the 1985 volume called A Management System for the Information Business. VanSchaik also references the work of Richard L. Nolan; this was the 1974 work of Nolan known as the Data Resource Function, which is quite possibly the first known systematic English-Language treatment of the subject of a great deal of discussion IT Management, rather then technological implementation.

About ITIL Development

ITIL version 1 developed under the sponsorship of the CCTA, which we mentioned on a few other accounts. Over the duration of a number of years this initial version expanded into 31 volumes in a development initially directed by a Peter Skinner and John Stewart at the CCTA.

Those publications were then re-titled first and foremost as a direct result of the aspiration that the publications be viewed as simple to follow direction as an alternative for a formal method. This was largely due to the continually increasing interest that came from outside of the United Kingdom’s Government.

In the later 1980s the CCTA was under a continuous assault, this attack came from the IT companies who mostly wanted to take over the fundamental Government consultancy service it provided, and they were also under attack from the additional Government departments who were interested in breaking free of its supervision.

Inevitably the CCTA succumbed and the idea of a fundamental motivating IT influence for the United Kingdom’s Government was lost. Due to this the implementation of CCTA guidance such as ITIL was postponed as varying divisions fought to take over the new tasks.

Sadly enough in many cases the guidance was lost altogether, an example of this is the CCTA IT Security and Privacy collection provided by the CCTA IT Security Library input to GITMM. However, when the CCTA was busted up the security service appropriated this work and suppressed it as a part of their territory combat over security tasks.

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ITIL Earlier Trouble with Acceptance

Even though it was actually developed during the 1980’s, because of the reasons we discussed earlier ITIL was not broadly accepted until the some time in the mid 1990s. The innovative establish responsiveness lead to frequent standards, these principles include ISO/IEC 2000 which is an intercontinental standard covering the IT Service Management essentials of ITIL.

It is often measured together with other best practice frameworks such as the Information Services Procurement Library or the ISPL, the Application Services Library or ASL, the Dynamic Systems Development Method or DSDM, the Capability Maturity Model or CMM or CMMI, and it is also linked with IT governance through the Control Objects for Information and Related Technology, also known as COBIT.

Then in December of 2005 the OGC issued a notice of an ITIL refresh, this is commonly known as ITIL v3, which then became available recently in May of 2007. The ITIL v3 initially includes five core texts. These texts include:

• Service Strategy
• Service Design
• Service Tradition
• Service Operation
• Continual Service Improvement

Yet regardless of the initial hesitation to accept ITIL, the IT atmosphere could see its usefulness and eventually they even saw the benefits. It is no surprise that now the ITIL is being embraced world wide, even in the United States. The United States however has tentatively bitten into the ITIL fruit, and is truly just beginning to discover the great advantage can give to users.

America’s History with ITIL

ITIL has been used overseas for somewhere around twenty years depending on when you are reading this, it was only until about five years ago that the United States began showing interest in ITIL and this interest had continued to steadily increase since that time.

ITIL is fast becoming very desirable and I could even go as far as to say popular with world of information technology, it is the new certification, the new conference, and the Information Technology world feels it is very much needed.

I suggest that anyone who works in the Information Technology field, as well as a midsize to large organization, or if they plan to work in either some time in the near in the future, it is wise to consider adding at least one of the ITIL certifications to their current resume, this is because it is almost certain that ITIL will be in the job description of any IT position in the future, I dare say even the near future.

ITIL is the new advancement toward constant and rapid enhancement. A part of ITIL is the steady progression of the 10 ITIL processes and the inter-process communications. This very same constant development also has a goal to supply IT services in a more commercial approach, and to better counterpart those services to the at hand and potential needs of an organization.

ITIL is actually a framework of how to manage IT like as business for an organization. The ITIL framework does not define in definitive terms how any of the unique ITIL processes should be implemented.

Details such as these are left to the actual implementer. Goals and key performance indicators for all of the processes are well defined; this is so that there is an unmistakably distinct path to measure the success of the organization. It is important to understand that ITIL does not describe in any great amount of detail how any specific process should be implemented.

As for the future of ITIL, It is almost certain that it will endure, it will grow, and it will continue to serve us for many years to come.